“In the past God spoke to our forefathers through the prophets at many times and in various ways, but in these last days he has spoken to us by his Son, whom he appointed heir of all things, and through whom he made the universe. The Son is the radiance of God’s glory and the exact representation of his being, sustaining all things by his powerful word. After he had provided purification for sins, he sat down at the right hand of the Majesty in heaven.” (Hebrews 1:1-3)
I had occasion to need to be in contact with “customer service” for an organization I was doing business with. I don’t know what your experiences have been, but it seems to me that the term customer service has almost become an oxymoron, (a term of opposites used together for effect). While my concern was eventually dealt with by a human, the aggravation I had to go through to get to a human left my blood pressure rising. This is such a contrast for me as my years in my previous vocation in the grocery business, customer services was drilled into us as employees. You want to talk to someone who not only has the knowledge and ability to handle your concerns, but has the compassion and interest to deal with you in a kind manner.
I’m glad that when it comes to our faith, when it comes to the most important issues of life, we have a kind, compassionate heavenly Father who loves us and is interested in us individually. We don’t talk to a computer voice that doesn’t understand us. We don’t have to go through several people, none of which can help us, until we finally get so frustrated that we give up. Nor do we have to wait “on hold” until the “next available customer service” person can take our call.
We are able to go to the Father, through the Son, who is the “exact representation of his being,” who is “sustaining all things by his powerful word.” In chapter two of this same book, the writer tells us that “Jesus is not ashamed to call us brothers.” And in the closing verses of chapter 2, “For this reason, he had to be made like his brothers in every way, in order that he might become a merciful and faithful high priest in service to God, and that he might make atonement for the sins of the people. Because he himself suffered when he was tempted, he is able to help those who are being tempted.”
He knows what we go through. In 4:15 it says, “For we do not have a high priest who is unable to sympathize with our weaknesses, but we have one who has been tempted in every way, just as we are—yet was without sin.” He was tempted with the same things we are tempted with. He knows the struggle. Not only that, but He is able to lend us His strength to make it through the tough times. So then, “Let us then approach the throne of grace with confidence, so that we may receive mercy and find grace to help us in our time of need.”
By His Grace Alone,
Pastor Bruce Jacobsen